Detailed description of goods and/or services:  Singer Photographic operates as a business in the photographic, video and consumer electronics industries and distributes a number of products that fall into these categories.

Singer Photographic has offices and warehouses in Johannesburg and Cape Town and makes use of couriers to deliver nationwide.

1. Delivery policy

Subject to availability and receipt of payment, requests will be processed within 2-3 days and delivery confirmed by way of digital download.

2. Export restriction (Optional)

The offering on this website are available to South African clients only.

3. Return and Refunds policy

The provision of goods and services by Singer Photographic is subject to availability. In cases of unavailability, Singer Photographic will refund the client in full within 14 days. Cancellation of orders by the client will attract a 0% administration fee.

4. Customer Privacy policy

Singer Photographic shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569 .

5. Payment options accepted

Payment may be made via Visa and MasterCard.

6. Card acquiring and security

Card transactions will be acquired for Singer Photographic via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

7. Customer details separate from card details

Customer details will be stored by Singer Photographic separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za.

8. Merchant Outlet country and transaction currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).

9. Responsibility

Singer Photographic takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

10. Country of domicile

This website is governed by the laws of South Africa and Singer Photographic chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.

12. Variation

Singer Photographic may, in its sole discretion, change this agreement or any part thereof at any time without notice.

13. Company information

This website is run by Singer Photographic Services (Pty) Ltd based in South Africa trading as Singer Photographic with registration number 1966/004866/07 (Director(s)/Member(s)/Owner(s)).

14. Singer Photographic contact details

Johannesburg Physical Address: 3 Sable Close, Strydom Park, Randburg Email: sales@singerphoto.co.za Telephone: (+27) 11 791 2208
Cape Town Physical Address: 1st Floor, Buchanan Building, Buchanan Square, 160 Sir Lowry Road, Woodstock Email: ctsales@singerphoto.co.za Telephone: (+27) 21 461 3258